![]() You can become a Dropbox reseller here.īack to top Is a Dropbox Reseller account (resellerID) required to place an order? It is common for Partners to have different instances of Marketplaces across different regions.īack to top RESELLER How can you become a Dropbox Business Reseller?ĭropbox provides free online Partner Training which teaches potential Partners how to sell (Dropbox Certified Sales) as well as to deploy and administer (Dropbox Certified Admin) Dropbox Business. These are unique vendor identifiers that are used to track subscriptions.īack to top How many Marketplaces can a Dropbox Distributor or Direct Partner have?Ī Distributor or Direct Partner may have more than one Marketplace. Two kinds of add-on conflicts may commonly occur:įor Storage Pack add-ons, only one storage pack can be enabled at a time (either 10TB or 50TB).įor Data Governance and Extended Version History add-ons, it is not possible to activate both add-ons under the same subscription as Data Governance includes Extended Version History.Īdd-on additions are effective immediately, co-termed, and prorated at daily resolution.Īdd-on removals are not refunded or prorated they take effect at the renewal date.īack to top What is referred to as a “team” for Dropbox?Įvery Dropbox subscription is mapped to a 'team' on the Dropbox side. ![]() These add-ons must exactly match the quantity of the parent SKU. Regular add-ons: These are the rest of the add-ons that apply to the Dropbox Standard, Advanced and Education SKUs. They can only be enabled or disabled (quantity 0 or quantity 1). Storage pack add-ons: These only apply to Advanced Server Integration. Get your business on Dropbox Business now, and bring together content, tools, and team members.īack to top How many add-ons exist for Dropbox and how do they work? ![]() ![]() Over 450,000 business customers globally trust Dropbox Business as a secure, agile work environment. Finally, all your tools, content, and collaborators are now accessible from the same place.Ĭompanies are using Dropbox Business every day to meet the demands of the digital age, where speed, efficiency and data security are key. With Dropbox Business, team members can work together like they're sitting right next to each other - even when they’re halfway around the world. Shared folders and links help keep everyone up to date, effortlessly. Powerful admin tools help you stay on top of your account and take control of your organization’s information. How are customer orders billed for Dropbox?ĭropbox Business is much more than just secure storage - it is a smart, seamless way to optimize your existing work flow.ĭropbox Business allows your team to take work anywhere, syncing all important files across all their devices. What pricing/billing models are supported for Dropbox?Īre Dropbox pricing lists specific to individual marketplaces? Is there a grace period to cancel/make changes to an order?ĭoes Dropbox send a welcome email when you place a new order?ĭoes Dropbox send customers emails about renewals? What happens when a Dropbox subscription/team expires?ĭoes Dropbox offer any grace period to cancel subscriptions or their renewals?Ĭan you place an order for Dropbox and HelloSign with the same admin email? How can you suspend and/or cancel a Dropbox subscription/team? How can customers request to bring a deleted Channel team back to Channel?ĭoes Dropbox allow upsizing and/or downsizing of seats?Ĭan Dropbox subscriptions be temporarily paused for a customer? What is the external team id for a Dropbox Reseller team?Ĭan customers have more than one admin on a Dropbox team?Ĭan customers request to migrate to a new Reseller?Ĭan customers request to go from a Channel distribution model to a Direct distribution model? How can you obtain a Dropbox reseller account (indicated by ResellerID), and what happens if a Reseller forgets theirs?Ĭan the same resellerID be used in more than one Distributor Marketplace?Ĭan a Reseller test their environment’s compatibility with Dropbox products? Is a Dropbox reseller account (resellerID) required to place an order? How can you become a Dropbox Business Reseller? How many Marketplaces can a Dropbox Distributor or Direct Partner have? What is referred to as a “team” for Dropbox? How many add-ons exist for Dropbox and how do they work? In this chapter you will find answers to Frequently Asked Questions listing all important terms pertaining to Dropbox Connect.
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